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FAQ
Everything You Need To Know.
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What is Smart Block Mining?Smart Block Mining is an international investment company. Smart Block Mining is the foundation formed by private investors that provide cryptocurrency mining and exchange services all over the world. The deposits are used as collateral and a scalable distributed computing system. Our powerful computing system is optimized for the issuance of Bitcoin, Ethereum, LiteCoin, Tether and other common decentralized cryptocurrencies.
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Do you keep the personal data of the project participants safe?We have taken all possible measures to prevent customers’ personal information from reaching third parties. We are using DDoS protection and privacy systems. we will continue to search for the best security services as required, to improve our services.
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How to create a personal account?The registration process on the website is quite simple. You need to fill out the fields of the registration form, which include the name and nick-name of the user, his email address and password. After login, you can visit Edit Account page to edit your details. For security reasons, we do not allow users to change their e-mail after registration. If you would like to change your e-mail, please contact our support and we will change it for you.
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Can I create multiple accounts?Yes, you can register multiple accounts from the same computer or IP address, but they cannot be your referral. If you use your referral link to create a new account using the same IP or system, if your details are fraudulent. All your accounts will be permanently suspended.
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Where to start investing?Once your investment has been chosen, your investment cannot be modified in the system.
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Do you charge a transaction fee?No, both deposit and withdrawal of funds are carried out without any fees, except for those provided by payment systems. Payment processors charge some fees for sending or receiving funds we have no control over this. We can recommend authorized agents, to help you with the fiat cryto convention. Without our participation and without the influence of commission charges with accredited agents. We do not assume responsibility for this ruble.
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I want to reinvest the funds received, is it possible?"Of course. You have the right to dispose of the profits at your own discretion, including reinvesting them in the project.
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How many tariff plans are available for one user?We do not prevent investors from getting unlimited income, so each project participant can purchase any number of tariff plans.
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I have repeatedly lost money on investments, can I trust your company?"Customer trust and deposit protection are guaranteed by the creation of a reserve fund, which under adverse circumstances will become a source of fulfilment of our financial obligations.
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How long does it take to receive money from the wallet to my deposit?Your money will be credited 24 hours, European time, to be deposited into your account, once we receive the withdrawal email. We do not assume losses in case the address of the wallets are wrongly written or the information is doubtful, the responsibility will be clearly of the owner of the account.
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What is the minimum and maximum amount for withdrawal?It is withdrawal of your money, it must be total, without minimum and according to the information of the chosen package. The deposits will be at least the fulfilment of the package. If they are not withdrawn, they will remain accumulated, until their withdrawal, which does not exceed 3 months. After the end of the package period, its full value must be withdrawn, in the following 3 months, the data is deleted 3 months after the completion of the packages, including wallets. We will not be responsible for the information deleted from the system and for consequences there are losses.
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Why can’t I withdraw money to my wallet?Most likely, the reason is the following: you can withdraw funds only to the wallet given in the personal data. If you changed your payment details when withdrawing funds, this request will be rejected. If the reason is something else, contact technical support to solve the problem. For reasons of privacy and security, the funds will be retained until the technical support resolves. If there is an intention of fraud, the account will be automatically deleted and the funds will be forfeited.
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Do I need to make a deposit to refer new members?No, you do not need to make a deposit to participate in our referral program, but before this you must contact our support service to clarify your participation and benefits. You will be given a membership code to be able to receive for your contribution. You can find a referral link in your account, which has two goals – it allows beginners to go to our website and serve as an identifier for a partner who is entitled to a partner fee for attracting new investors.
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What can I get from participating in an affiliate program?The affiliate program allows project participants to receive additional earnings on the investment amount from 2% to 5% 1st level for each deposit of your referrals based on their numbers: 1-200 Level 1 ” 1 to 200 referrals 1.5% level 2 ” 200 to 500 references 3% level 3 ” 500 to 1000 referrals 4.5% level 4 “1000 and up 5.5% We are not a pyramid but we do mining. That’s why you don’t pay a lot, that is not sustainable. Our Representative program offers our members to earn Extra 5% Referral Commission on there Direct Referrals. For more info please contact us. Its helps us to provide a better service our community and investors.

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